Our Team

Fiona Benjamin (Large)Fiona Benjamin


Fiona is co-director of Families Feeling Safe, Protective Behaviours Services (formerly Action for Children) and is co-author of ‘Families Feeling Safe’ an evidence based Protective Behaviours programme for mums, dads, and carers. Fiona has also been a registered social worker since 1995 and a Protective Behaviours trainer since 2000. She has a background working in family support with children, their parents and carers both individually and in groups using Protective Behaviours since 1998. Read more

Dave AustinDave Austin


Dave became aware of Protective Behaviours in the late 1990s. After being introduced to the process by a friend he decided to undertake the Foundation Level Training course. In 1999 Dave began a new job working for Bedfordshire Youth Offending Service (BYOS) and he immediately saw the potential of Protective Behaviours to enable people to bring about changes in their lives. He wanted to share the Protective Behaviours process with people and therefore embarked on the journey to become a Protective Behaviours trainer. Read more

Gwen Macmichael

Senior Family Support Practitioner

Gwen trained as a drama teacher and teacher of Special Educational Needs.

Throughout her career she has worked with vulnerable children, children with special needs, from babies to aged 11 years, and with their parents in a range of different settings and roles. Read more

Sue Chappell (Large)Sue Chappell

Senior Family Support Practitioner

I started working with Parents in 1999 as a parent’s group coordinator/volunteer for Homestart Stevenage after completing a Level 2 in Facilitators Training and at the same time I completed a NOCN level 3 working with families. Around 2004 I completed the Foundation Training in Protective Behaviours and then in 2011 I completed the Intermediate Level. In that year I also achieved a Level 3 City & Guild in working with Parents with the Family Matters Institute. Read more

Vicky Brooker (Large)Vicky Brooker

Family Support Practitioner

My professional background is in Early Year’s education and family support. I have a BA (Hons) degree in Education, and have a level three qualification in parenting. I first became aware of Protective Behaviours during my time working at a children’s Centre and in 2005 I completed my Foundation Level Training. The Protective Behaviours process underpinned all my work at the Children’s Centre, where I was working with and supporting families with complex needs. I also supported local Early Years provision in implementing Protective Behaviours within their settings. Read more

Sally GubbSally Gubb

Schools Project Lead

Sally first discovered Protective Behaviours whilst managing a School Partnership in East Hertfordshire (Aspects). She is passionate about spreading the Protective Behaviours message and is pleased to be working with Families Feeling Safe Protective Behaviours Service to work with children, young people, mums, dads, carers and professionals in schools and the community. Read more

Wendy Bennett (Large)Wendy Bennett

Family Support Practitioner

Wendy qualified as a Senior Practitioner in Early Years in 2008 at Hatfield University and became aware of the potential of Protective Behaviours in 2011, whilst working as a School Family Worker. Read more


Leigh ColeLeigh Cole

Family Support Practitioner

I have been working and supporting vulnerable families, children and young people for over 17 years.

I am a qualified Therapeutic Life Coach, Behaviour Specialist, Child Counsellor using The Arts, Crisis Intervention Worker with various other qualifications linked to my current role as a Manager supporting a Family Support Team. Read more